Returns & Exchanges
At Maria Nila, we want you to love your vegan professional hair care products. If you are not completely satisfied, you may return your items within 30 days of receipt for a full refund or exchange.
Initiate Your Request
Visit our online return portal and enter your order number and email address to select the items you wish to send back.
Pack Your Products
Ensure items are in their original, unused condition and securely pack them in the original shipping box to prevent damage during transit.
Apply Shipping Label
Print the prepaid shipping label provided by our portal and attach it clearly to the outside of your return package.
Receive Your Refund
Once our warehouse inspects the returned items, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing